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I`m meeting this morning with Darcy Rezac, Managing Director of the Vancouver Board of Trade.
Now I know, Darcy, you have a particular interest, amongst your other duties, in networking and if I`m not mistaken you give a course on networking here at the Board of Trade?
I give a seminar to our new members when they join.
And is this something that all the new members typically take part in?Yes.
What are some of the things that you are able to point out to them that helps them in their networking? Well, networking is not something that comes naturally to people; it’s like riding a bike, you’ve got to get over the fear and just get on with it and practice those habits.You‘ll find that some people, diplomats, for example, will learn the skills over a long period of time, some better than others. People in the public affairs community must have unusually good skills. People in the media have to have good networking skills. Networking is nothing more than communicating with people in a way to make an impression, preferably a positive impression.
And I presume, you feel this is a very important business skill and I guess the members of the Board of Trade feel the same way.How it does it help people in their business?Well, most people are involved in enterprises that require contacts with other people or usually selling a product or service to other people and to do so means they have to make contacts.But even networking within an organization is terribly important if people are to succeed and go up the ladder of success .
I guess too, particularly for people who might be newcomers to a society, whether immigrants or people who moved in from elsewhere in Canada, its even more important to network.Very much so, otherwise they‘ll be pigeon-holed in various tasks and jobs that won`t allow them to achieve their full potential.
Are there certain, sort of, attitudes, certain mind-sets that are important in networking? Absolutely. Firstly, they have to be available. People have to go to things, and go to a lot of things. The other mindset is that their expectations must be realistic. When they go to an event or function, or someplace where they can network, they ought not to expect that thats where theyre going to make the sale if they’re in sales, but theyre going to make a contact.
Or for that matter where theyre going to find a job, if they‘re looking for a job. In other words, it’s a long road. What you’re really looking for is market intelligence; market information to allow you to achieve your goals. Be it finding a job, or finding an order, or relocating, whatever it might be. You are looking for information. And usually, it`s a long thread. One contact leads to another, which leads to another.
What are the opportunities that are available in a city like Vancouver? Obviously the Board of Trade is the premium location for networking. What are some other opportunities for networking? Church – go to church. Get involved in volunteer activities. Register with Volunteer Vancouver as a member. Take a look at all the organizations, events and societies in town that require volunteers. Volunteer Vancouver is http://www.volunteervancouver.ca. Everything from the DragonBoat Festival to the Molson Indy to the Air Canada Open all require volunteers. Invest the time and money, if you`ve got to buy a sweatshirt or jacket or whatever, do whatever you have to do, get out and volunteer, be it for the symphony or whatever it might be to make contacts.
Now, Volunteer Vancouver would steer you to all of these opportunities? Is that like a one-stop shopping location? They maintain an inventory of events and activities in town and they refer volunteers to those activities. They do all the volunteer staffing, for example, for the DragonBoat Festival and the Molson Indy has I think over 1,000 volunteers.
And uh, what about some of these breakfast clubs, luncheon clubs, dinner clubs? Are those good places to network? Excellent. Vancouver AM is a good one. Industry associations, if someones in the high-tech sector, for example, the British Columbia Technology Industry Associationhas events.Go to those.If you‘re in the tourism business, Tourism Vancouver has events.
Are these typically open to people who are not yet in the business who would like to meet people to get into the business? Sure. Some of them are. Certainly Vancouver A.M.has a sales and marketing focus. It`s kind of a breakfast club. So, I mean, there are all sorts of things that you can do.
And I guess some people go there in order to sell whatever services they have. Other people go there to meet people. Thats right, certainly new immigrants are not only in downtown Vancouver.But Id recommend the first thing they do is go and join their local Chamber of Commerce. Pay the dues, start going to meetings, offer to volunteer for various events and activities. That could be anything from taking tickets at the door at an event through to participating in some policy work or some other activities as time goes on.
The Chambers of Commerce, the local ones, are quite open to anyone really?Yes, anyone can join with an interest in business.
Now, how important is it to have an impressive name card? Obviously, someone who has immigrated here, even though he might be a professional immigrant but is working in a laundry, he doesn’t have a name card.Does that inhibit him in any way? Well, you have to have a business card.The business card should be easy to read, it should have your first name clearly depicted on it. Not just an initial, but the name you want to be called by.If its a Korean or Asian name where its juxtaposed, I would recommend that you put it in the order in Canada that you want it pronounced or underline the name that you want to be called by.You want e-mail address, telephone number and who you are.If you have a profession, if youre an accountant then you put that on it.
Even though, you might be working in a laundry at this time? Just put your profession on it? Just your name and your profession? Absolutely. People should be able to, from a name card, get some idea of what it is you`re doing or what you want to do.
Now what are the special functions around networking that take place here at the Board of Trade? Well, the Board of Trade puts on about 120 major events a year, and about another 100 smaller events. We have a members reception once a month where people come and its a complimentary reception where they meet 100 other people and hand out their business cards and chat. We start off with a networking overview of the seminar so that people aren’t shy when you hand out a card and hand it to people – its what they expect. At all our luncheons and events we have major speakers everywhere from Corazon Aquino to Lee Quan Yu, Prince Philip has spoken here, to business CEOs, bank presidents and so on. We’ve had Gerry Adams speak here and we had Lauren Lombard speak last week. We’ve had some controversial figures speak here.Even Jane Goodall has spoken here.So we have a wide spectrum of speakers.Some of those events are larger than others, but at all of our events we ask people to exchange business cards and get to know the people at their table.So people always come away with 8 or 10 business cards from a Board of Trade event, if they don‘t they`re not networking properly.
Now, I think you have also some specialized networking sessions? We have networking round tables once a month where we ask people, in half-hour periods, to meet people at their table, hand out business cards and say what it is they do and they`re interested in. And then we switch to another table and then another so they get to meet 3 groups of people.
And presumably your membership consists of people from all kinds of different origins, recent immigrants, long-established Vancouverites?Our membership is the broad cross-section of businesses in Vancouver and for people who work for businesses.We have individual memberships of course as well.People who aren`t directly engaged in business, but who want to be involved with the business community join – but the large companies are members, but most of our members, 80 percent of our members, are small businesses or individuals.
And how much of an obstacle can language be if people aren’t completely fluent in English? What degree of fluency do you need to be an effective networker? You‘ve got to be able to carry on a normal dinner-type conversation. Language is very important. I wouldn’t worry about accents. Accents are very common here.I wouldnt worry too much about being perfectly grammatical but it can be painful when people, theyve got to want to be able to exchange information and want to engage the listener in a meaningful way. But I would think that the immigrant will know when they have achieved that level just by the body language theyre getting back from the people they talk to. And a good place to test that is at our members` reception and to practice that as well.
Now, once again, the membersreception that occurs just once a month, but its for any member, not just the new members. Anyone who wants to show up shows up. I should go to that, Im a member now. I should come. Any other advice that you might leave with people? If you take the situation of an immigrant who has been here for 1, 2, 3 years: very often they dont know many people, sometimes they feel less than confident with their English.Even though they may have a professional background, they might be working in jobs that are not so satisfactory, which can be a little bit soul-destroying or undermining their confidence. How could they use the Board of Trade or networking, in general, to integrate themselves better into this society? Come out to a lot of events. Go to a lot of events in the community. Get involved as a volunteer, look for opportunities where they can add value to the organization. If they decide to join up with Vancouver AM then volunteer to take tickets in the morning. You don`t need a lot of language skills to do that, but become known. And then people talk to you and you can respond. But be visible and do a lot of it. A good firm handshake, looking people in the eye when they speak is very, very important. Showing an interest in the listener. There are other things they can do to get skills. Certainly, Dale Carnegie is a course that I highly recommend that people go to and that would bolster their confidence.
Even the audio version of it or do you think they should go to the course itself?Well, either one.But certainly everybody that I`ve put through Dale Carnegie has come back a changed person.But get out there and do things as often as you can, meet as many people as you can and speak to people, hand out your business card – tell them what you do.
Well, I think we`ve covered the subject and I appreciate you taking the time. Thank you very much. O.K.
Now, in this dialogue, I would like to talk about how people should ask for things, because we are often in situations where we need information.
For example, if you go to the store, and you’re looking for the vegetable department, or you’re looking for salad, or you’re looking for fish, or you phone someone, and you need some information.
And sometimes, I think for people who are new to the language, they don’t know what the best way is.
Now if you want some information, how do you ask for it?
I would say, “Excuse me” to catch the person’s attention, as you say, the clerk, or at the supermarket.
“Excuse me.
Could you tell me?”
I would always use “could.”
Um hum.
You could say, “Would you tell me?”, but I really think the “can”, “could”
I agree with you.
“Could you please tell me?”
Yes.
Exactly.
“Excuse me. Could you please tell me where I can find the tomatoes?”, “Could you please tell me where the tomatoes are?”, something of that sort.
You can also I think the “Excuse me” is absolutely necessary.
You can also say, “I beg your pardon”, but I think “Excuse me” is easier.
We needn’t complicate things.
It’s very standard.
“Excuse me.
And, yes, “Could you please tell me?”
“Could you please?”
I sometimes say, “Where could I find?”
Absolutely.
“Where could I find the meat?”
Um hum.
“Where could I find coffee? “Um hum.
“I wonder if you could tell me?”, but that’s getting too complicated. Or, “Excuse me. I’m looking for such-and-such. “Right. Now, what if you were phoning someone let’s say you were phoning to enquire about the arrival time of an aeroplane? Again, I would use the same phrase.”Hello” because in a telephone conversation you’re not interrupting, whereas stepping up to someone in the store you may be interrupting, where I would use “Excuse me.”So, on the phone: “Hello. Could you tell me what time the flight from Toronto arrives? “”Could you tell me?”Yes. “Could you please tell me what time the flight from Toronto arrives? “Right.
Yeah. There are sometimes situations where you need to explain what it is you know, why it is you need something. Like, you may go to the hardware store, and let’s say that you have a problem around the house. You have a leak in your plumbing. So then you may have to say, “Excuse me, I have a leak in my plumbing. Where could I find plumbing supplies? “Absolutely.
Or at the library. I could say, “Excuse me. I’m looking for information on George Washington. Could you tell me where I could find that? “Um hum.
Now, I think those are. I’m trying to think if there are other situations like that, where there are special ways of asking, but I think the formula of, “Excuse me. Could you please tell me?”
I think you can also say to people, “Excuse me. Could you please help me? “Absolutely.
I think that’s a very good format, depending on what the situation is.Most people, if you say, “Could you please help me?”, in other words, “I need your help.”they’re quite willing to help.Oh, absolutely.That gets their attention.They should listen to you and hear the explanation of what you need.Right.
Or a simple, “Excuse me.Do you have?”something. “Do you have rice?”
“Excuse me. Do you have MacIntosh apples? “Um hum.
Okay. I think we’ve covered that. I think so. I think we’ll stop it right there. Sounds good to me. Alright. We’ll continue, and I’ll see you the next time. Sounds good. See you later. Okay. Bye!
Let’s talk about The Linguist system and how to use it.
Welcome to The Linguist.
Today I am meeting with one of our learners.
What is your name?
My name is Fumiko.
My name is Steve, and I developed The Linguist language learning system.
I am glad to meet you.
I am glad to meet you, too.
I think you speak English very well.
My English is OK, but I want to improve.
Can you help me?
The Linguist system will help you.
The Linguist is a complete system.
If you do all the different parts of The Linguist you will develop the attitude you need to learn a new language like English.
Many learners do not have the right attitude towards learning languages.
Many learners have poor learning habits.
The first step towards success in language learning is to have the right attitude.
Is it enough to have a good attitude and good habits?
No.
But it is very very important, perhaps the most important thing.
You have to be confident that you can change.
You have to believe that a complete system like The Linguist can make you fluent.
I know you can do it.
Many learners like to complain that English is difficult.
But it is not really difficult if you want to succeed.
If I promised you a million dollars if you spoke English more like a native speaker, you would do it.
You would find a way to overcome the difficulties.
You would not just rely on your teacher and your textbook.
The Linguist will train you in the right attitude.
It also will give you another important thing.
An efficient method.
You will learn a complete method of language learning that you can use your whole life.
But for it to work you have to do all the activities.
There is a reason why there are eight different activities on our Task List.
You must do them all for best results.
What exactly do I need to do?
Mostly you must listen and read a lot.
As we talk about The Linguist system our conversations are recorded so that you can listen to them over and over again.
You can also read the texts of these conversations again and again.
That is what you need to do to get used to the language.
You do not learn a language like you learn mathematics.
You get used to a language until it becomes a part of you.
That is the basic principle of The Linguist system.
As you read these texts you may find words that you do not understand.
Double click on them and then click on “save word/phrase” in the upper right hand corner.
You will see the meaning of the new word in English and in your own language.
Save the word.
Save all words that are new to you, or words that you are not fully familiar with.
Once you have saved all these new words you will be asked to “update known words” at the bottom of the page.
Please do so.
This will tell the system that you already know all the words that you did not save.
You are building your personal language profile.
This is important as you will soon understand.
After you have saved your new words, you can read the text again to save phrases that you want to learn.
I will explain more about the importance of phrases later.
After you have saved phrases it is time to start listening over and over to this conversation to really make it a part of you.
Go to LISTEN in The Linguist system and download the sound file of this conversation and listen to it many times to get used to it, even though you basically understand it.
This way the language will slowly become natural to you.
Then what do I do?
Once you are familiar with one content item, you should go on to the next.
Go to CHOOSE in our system and click on it.
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Pick another item to study.
We recommend you first complete the section called About The Linguist.
This will help you properly understand what to do in The Linguist and why it will help you become a natural speaker of English.
Is that all I have to do?
Yes, just follow the instructions on The Linguist Task List.
You will notice that there are eight steps to success in learning English on The Linguist task list: CHOOSE-READ-LISTEN-REVIEW-WRITE-SPEAK-PRONOUNCE-MEASURE.
Do them all for the best results.
The Linguist program is carefully integrated.
These steps are all connected in The Linguist system.
They are all important.
You should do them all.
You should make a weekly plan with the amount of time you will spend on each activity.
The way this podcast works is that each episode we will be presenting an interview, an excerpt from an audio book, some kind of genuine English content.
And after you listen to it a few times, we strongly recommend you visit our site at EnglishLingQ.com.
LingQ of course is spelled L-i-n-g-Q.
I say of course only because hopefully you’ve seen that already when you first subscribed to this podcast.
Once you’re at our site at EnglishLingQ.com, you’ll find that you can sign up and register. Registration is free so please come and take a look. See all the tools that we have to offer. These are the tools that form the basis for The Linguist language learning system and they are extremely effective.
With that having been said, I think it’s time we moved on to our content for today. What better way to get started on this podcast than with an introduction to our system. So, the first content item is an introduction for beginners. If you’re not a beginner then we will shortly be podcasting our second episode which is an introduction for intermediate and advanced learners. So here we go, with Introduction for Beginners. Welcome to The Linguist. My name is Steve. What is your name? I live in Canada. Where do you live?
Do you want to learn to speak English well? I think you can learn to speak English well if you want to. I think you will enjoy studying English with The Linguist system.
You need to listen. You need to read it. You need to learn many words and phrases. The Linguist system will help you to learn many words and phrases. You will enjoy studying with The Linguist.
Please use our system.You will not only learn to speak English well, you will learn to write English well.You will learn to understand English better.You will learn to read English easily.
You can improve your English. You can enjoy English. If you enjoy the language you will improve. Believe me. I know how to learn languages. I learned nine languages as an adult.
Good luck in your studies. Choose items to study from The Linguist Library. Make sure you choose items from the Easy Starter section of our Linguist Library. Just practice listening and reading often and your English will get better every day.